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ROHAB SERVICE FEES DEFINED

HOW WE CHARGE FOR OUR CONSTRUCTION & DESIGN SERVICES

At ROHAB our fees for all of our services are transparent with no hidden costs. Our price formats consist of hourly fees, fixed fees, percentage-based fees and/or a combination thereof. We may charge fees for the initial consultation, contracted price format(s), specific contracted service(s), changes made to the original contract, additional square footage, additional design concepts, daily tasks and/or reimbursable expenses. All of our fee breakdowns are on this page which show specifically how our fees work and what you may be charged. The fees for all of the construction management and interior design services we offer are located in Bundle Package Deals. The only fees we do not include are for custom services, discounts for multiple properties or if we take a percentage-based fee if that is what we agree to. We keep our fee structure simple so you always know what you will be charged at all times.

Initial Consultation

INITIAL CONSULTATION FREEBIES & FEES

The purpose of having an initial consultation is to discuss the scope of services you are seeking and how we can be of service to you for your project. We do not charge an initial consultation fee for any of our bundle package deals, but limit the amount of time we will spend. Our consultation times range between 15-30 minutes which is indicated on each bundle. If your consultation runs over our allotted time we charge $27.75 per quarter hour and will expect a payment before we continue. We charge an initial consultation fee for all custom services that are not related to any of our bundles or if you seek variations of our bundles since it requires a lot more time. Whether you seek a consultation based on our bundle package deals or a custom service, you will be required to fill out a Project Questionnaire first. 

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 ADDITIONAL CONSULTATION TIME: $27.75 per quarter hour

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CONSULTATION FEE FOR CUSTOM SERVICES ONLY: $111 an hour (2-hour minimum)

PRICE FORMATS

HOURLY FEES 

Hourly fees are determined by the actual time spent and tasks required to complete a specific task or multiple tasks for a service and/or project. We do not use hourly fees as a whole because it slows down productivity and is not typically preferred by the majority of clients. We use hourly minimums for the task at hand for all of our bundle package deals, but they all start at a fixed fee. After we have all of the details of your project, we will provide you with an estimate of how many hours we feel it will take to complete the specific task(s) you seek before we begin. We keep track of all time spent to complete the task(s) and will notify you if more time is needed. We will give you a detailed breakdown of the hours we worked per task and the associated fees for your records if you need them for your records. All communication (phone, tele-conferencing, web conferencing, meetings, follow up, emailing, text messaging, shopping, etc.) applies to hours we work on task(s) as well. Once the hourly minimums are fulfilled, our fees switch from hourly to 15-minute increments (e.g., $27.75 per quarter hour). If any changes are made to the task or signed Construction & Design Service Agreement, we charge an hourly or quarterly fee at a higher rate which is listed below. 

BUNDLE PACKAGE DEALS: $111 an hour | $27.75 per quarter hour

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CHANGE ORDERS: $222 an hour | $55.50 per quarter hour

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CONTRACT REVISIONS: $222 an hour | $55.50 per quarter hour

FIXED FEES 

Fixed fees are based on one total price that includes all time and tasks required to complete a service and/or project whether it is for creative purposes or supervisory. If you are looking to avoid unexpected charges, fixed fees are ideal because they are capped. In order to derive at a fixed fee for custom services we consider your expectations, the overall scope of services, the project size, your budget, the amount of time involved, how many options and/or revisions we will include, and your deadline. Once all considerations are determined we will agree on a fixed fee.

PERCENTAGE-BASED FEES 

Percentage-based fees have the same components as fixed fees but the fees are not capped. With percentage-based fees a clear budget is established from the start and we are paid a percentage of the total final budget. Near the end of the project every dollar that is spent on the project is tallied up and we receive the agreed upon percentage for our services. For example, if your starting budget is $50,000 and your final budget is $55,000, we will receive the percentage of the greater amount. We may use percentage-based fees for custom services, if a client has multiple properties/units, has a development project or is seeking a joint venture partnership.

COMBINATION FEES 

Combination fees are based on combining various price formats to complete a service and/or project. The majority of our fees are a combination of fixed fees and hourly. 

MILEAGE & REIMBURSABLES

We charge for the following reimbursable expenses:

  • Mileage Rate: $.70 cents per mile

  • Parking (meters, garage, valet, etc.) and Toll Roads

  • Phone Calls (outside of the United States)

  • Expenses are based on 2024-2025 U.S. GSA per diem rate averages in Alabama, Florida, Mississippi and Tennessee

    • Airfare: First Class/TBD

    • Car Rental: Economy/TBD

    • Meal Per Diem: $60-80

    • Lodging Per Diem:  $130-$200

  • Messenger Service

  • Postage and Shipping

  • Blueprints

  • Office Supplies (paper, printer ink, jobsite supplies, etc.)

  • Samples (paint, finish materials, cabinet doors, etc.)

Service Agreement & Scope

SERVICE AGREEMENT & SCOPE OF WORK 

  • We require a signed service agreement called the Design & Construction Service Agreement for our bundle package deals and/or combinations of bundle package deals that are over $1000 before we will begin any work. We do not require a service agreement for bundle package deals and/or bundle combinations that are under $1000 or for any of our ready-made digital document downloads in our Digital Store. The Scope of Work will be the only service agreement you will receive for bundle packages under $1000.

  • Our Design & Construction Service Agreement explains the roles and responsibilities of all team members, guidelines, regulations, specifications, inclusions, exclusions, limitations and deliverables. The Scope of Work is defined as the bundle package deal(s) you choose that specifies all of the tasks we will do for that specific service.  

  • If you decide to hire us and have a bundle package deal and/or combinations of bundles over $1000 we will email you an interactive Design & Construction Service Agreement. You will be required to fill out the designated fields, provide an E-Signature and send the completed agreement to us via email before we can start our services.

  • We will also send you a price quote invoice for your review when we send the Design & Construction Service Agreement. If you have additional square footage or request additional design concepts and/or any other services that are not specific to the bundle, they will be included in the price quote invoice as a line item. If you agree to the agreement and our price quote invoice, you can make the payment directly from the invoice and it will automatically be confirmed. If your bundle package(s) are under $1000, we will simply send you a price quote invoice and you can make the payment directly from the invoice too. Please feel free to give us a call when you have completed the service agreement and payment transaction just in case we missed it.

  • Please be sure to print out the Design & Construction Service Agreement and/or the Scope of Work for your records since it is considered the service agreement for your project.

  • If any changes or revisions are made to our original agreement or there are change orders during your project, we will provide a general description of the change(s) on your invoice. We charge $222 an hour which may have minimum hourly requirements based on the task at hand. However, if a minimum is not required, we charge a quarterly rate of $55.50. 

PAYMENT OPTIONS & PAYMENT POLICY 

  • For all of our digital document downloads in our Digital Store we require payment in full. 

  • We accept the following payment methods for digital document downloads from our Digital Store:

    • Credit/debit cards: American Express, Cartes Bancaires, Diners, Discover, Electron, JCB, Maestro, MasterCard, UnionPay and Visa.

    • Mobile payment systems: Apple Pay, Google Pay and Venmo.

    • Payment platforms: PayPal

      • If you choose PayPal, you can see if you qualify for their "Pay Later" program which allows you to make 4 interest-free payments with a down payment due at time of purchase. This is only offered for purchases between $30 to $1,500.

      • Pay Monthly is a longer-term offer and allows you to pay for purchases in predictable monthly installments. Pay Monthly is available on purchases between $199 to $10,000, with terms up to 24 months.

    • We do not accept personal checks, company checks or cash payments. 

 

  • For all of our bundle package deals we require an online payment upfront before any work begins. You have the option of paying the bundle package deal(s) in full or in installments which are explained below.

    • For bundle package deal(s) separate or combined that are over $1000 we offer weekly recurring payment options via invoice only. Depending on how much you spend, we offer a maximum of 6 recurring payments for bundles up to $10,000 that are set up to be paid automatically on a weekly basis. For bundles over $10,000, we offer a maximum of 12 recurring weekly payments. You will receive an invoice that is marked as paid for each payment we receive for your records.

    • ​For bundles under $1000 we do not offer recurring invoice payment options currently. We require payment in full.​

  • We accept the following payment methods for our bundle package deals:

    • Credit/debit cards: American Express, Cartes Bancaires, Diners, Discover, Electron, JCB, Maestro, MasterCard, UnionPay and Visa.

    • Mobile payment systems: Apple Pay, Google Pay and Venmo.

    • Payment platforms: PayPal 

      • PayPal does not offer their "Pay Later" program for invoices and why we offer our recurring invoice option as an alternative for your convenience. We do this so you can break up payments while we work on your project and to keep your mind at ease.

    • We do not accept personal checks, company checks or cash payments. 

 

  • Once we have received an online payment whether it be a onetime payment or from a recurring invoice, you will be sent an automatic payment invoice via email for your records.

  • We will send you an invoice for all reimbursable expenses which are due within 7 business days upon receipt. 

  • We will send you an invoice for contract revisions and/or change orders which are due within 7 business days upon receipt.

  • If the invoice has not been paid within 7 business days, we will send a reminder for the payment two more times. If the payment has not been received by the 21st day, we will charge an additional 1% interest per month until that invoice has been paid in full.   

REFUND POLICY 

  • We go through a secure payment verification process so you have time to make sure you want to purchase our service(s) and/or digital product(s). If you have any questions, please be sure to contact us via email or phone before you make your payment. 

  • Please verify your quantities are correct if you purchase any of our digital documents and/or make sure the information on your price quote invoice is correct. If there are any mistakes on the invoice we sent you, please contact us immediately so we can correct it and resend it.

  • Please verify all information is correct in your cart or invoice before you submit your payment. 

  • All sales are final. We do not offer refunds for any or our digital products, bundle packages, custom services, contractual changes/revisions, change orders or reimbursable expenses. 

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